Privacy Policy
Effective date: August 7, 2026
CTC Equipment ("we", "us") operates ctcequipment.ca. This policy explains what personal information we collect through our website, how we use it, and the choices you have. We handle personal information in accordance with applicable Canadian privacy law, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
Information We Collect
- Contact and inquiry forms - your name, email address, phone number, and the message you send us, including which piece of equipment you are asking about.
- Business account & rental applications - business details (legal name, address, registration and HST numbers), contact information for your business and its representatives, and the names, positions, and phone numbers of people you authorize to rent equipment.
- Technical information - our web server and hosting providers keep standard access logs (such as IP address, browser type, and pages visited) used for security and troubleshooting.
How We Use Your Information
- To respond to your inquiries about equipment for sale or rent.
- To review and set up business rental accounts, and to manage rentals made under them.
- To contact you about your inquiry, application, purchase, or rental.
- To operate, secure, and improve our website.
We do not sell, rent, or trade your personal information.
How Information Is Shared
We share information only with the service providers that help us run our website and business - such as our website hosting provider, our email delivery service (used to send us your form submissions), and our image hosting service. These providers process information on our behalf and are not permitted to use it for their own purposes. We may also disclose information where required by law.
Retention
We keep inquiries and applications for as long as needed to serve you and to meet our legal and accounting obligations. If you would like information about you removed, contact us using the details below and we will remove it unless we are required to keep it.
Security
Our website is served over an encrypted (HTTPS) connection, and access to submitted information is limited to authorized staff. No method of transmission or storage is completely secure, but we take reasonable steps to protect your information.
Cookies
Our website uses only the cookies necessary to operate (such as a session cookie for the admin area and for showing you confirmation messages). We do not use advertising or cross-site tracking cookies.
Your Rights
You may ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. To make a request, contact us using the details below. We will respond within a reasonable time.
Changes to This Policy
If we change this policy, we will post the updated version on this page with a new effective date.
Contact Us
CTC Equipment - Tilbury, Ontario
Phone: 1-226-414-0185
Email: sales@ctcequipment.ca